Federal Communications Commission
Reboot.FCC.gov
Home » Consumers » Statements & News Releases
Consumer Help Center

Feedback



Share This

          |

Statements & News Releases

03/04/11
FCC To Hold Townhall Meeting at CSUN Conference in San Diego.
Public Notice: Word | Acrobat

03/03/11
FCC Takes Action to Help Strengthen and Expand Broadband and Other Communications Services in Native Nations.
News Release: Word | Acrobat
NOI: Word | Acrobat
NPRM: Word | Acrobat
R&O/NPRM: Word | Acrobat
Genachowski Statement: Word | Acrobat
Copps Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat
Baker Statement: Word | Acrobat

03/03/11
FCC Proposes to Update Rules Allowing Accessibility to Advanced Communications to 54 Million Consumers With Disabilities.
News Release: Word | Acrobat
NPRM, Video Description Rules: Word | Acrobat
NPRM, Advanced Communications Services: Word | Acrobat
NPRM, TRS Fund: Word | Acrobat
Genachowski Statement: Word | Acrobat
Copps Statement: Word | Acrobat

02/18/11
Emergency Access Advisory Committee Announcement of March 11, 2011 Meeting.
Public Notice: Word | Acrobat

01/24/11
Emergency Access Advisory Committee Announcement of February 11, 2011 Meeting.
Public Notice: Word | Acrobat

01/11/11
Erratum - Emergency Access Advisory Committee Announcement of Members.
Public Notice: Word | Acrobat

01/11/11
Announcement of Rechartering and Solicitation of Members for Consumer Advisory Committee.
Public Notice: Word | Acrobat

01/10/11
Yul Kwon leaves the FCC.
News Release: Word | Acrobat

12/30/10
How to Receive a Broadcast TV Station if it is Dropped From Your Pay TV.
Advisory: Word | Acrobat

12/17/10
Empowering Consumers to Avoid Bill Shock. Revised Comment Date: January 10, 2011. Revised Reply Comment Date: February 8, 2011. (Dkt No. 09-158 10-207).
Order: Word | Acrobat

12/7/10
Membership in Two Disability-Focused Advisory Committees Announced; Transcript of November 30 Presentation on Implementation of Accessibility Act Available Online.
News Release: Word | Acrobat

12/7/10
Emergency Access Advisory Committee Announcement of Members and Co-Chairpersons.
Public Notice: Word | Acrobat

12/7/10
Video Programming and Emergency Access Advisory Committee Announcement of Members.
Public Notice: Word | Acrobat

11/30/10
Consumer and Governmental Affairs Bureau Announces the Dates For Filing Comments and Reply Comments Regarding "Bill Shock".
Public Notice: Word | Acrobat

11/17/10
Remarks of Commissioner Copps to The National Congress of American Indians.
Word | Acrobat

11/16/10
Gregory Hlibok Named Chief of the FCC's Disability Rights Office.
News Release: Word | Acrobat

11/10/10
Senior Staff in the Commission's Office of Native Affairs and Policy Announced.
News Release: Word | Acrobat

11/08/10
Chairman Genachowski Statement on the FCC's First-Ever Open Developer Day.
Word | Acrobat

10/29/10
Chairman Genachowski Statement on Fox/DISH Network Retransmission Agreement.
Word | Acrobat

10/29/10
FCC to Hold Open Developer Day on November 8, 2010.
News Release: Word | Acrobat

10/28/10
FCC Investigation Into Verizon Wireless "Mystery Fees" Results in Record Settlement.
News Release: Word | Acrobat
Order: Word | Acrobat
Consent Decree: Word | Acrobat
Genachowski Statement: Word | Acrobat
Copps Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat

10/26/10
Further Responses from Cablevision and Fox on Good Faith Negotiations.
Cablevison Letter
Fox Letter

10/25/10
Response from Cablevision and Fox on Good Faith Negotiations.
Cablevison Letter
Fox Letter

10/21/10
Consumer and Governmental Affairs and Wireless Telecommunications Bureaus Seek Comment on Advanced Communication Provisions of The 21st Century Communications And Video Accessibility Act of 2010.
Public Notice: Word | Acrobat

10/21/10
FCC Partners with the Coleman Institute and Raising the Floor to Launch Cloud Computing Challenge.
News Release: Word | Acrobat

10/20/10
Commissioner Copps on the Continuing Fox-Cablevision Impasse.
Acrobat

10/15/10
Chairman Genachowski Statement on the Fox/Cablevision Retransmission Dispute.
News Release: Word | Acrobat

10/15/10
What Cablevision Subscribers Should Know About Receiving Fox-Owned Stations WNYW (NY), WWOR (NJ) & WTXF(PA).
Consumer Alert

10/14/2010
FCC Proposes Rules to Help Mobile Phone Users Avoid “BILL SHOCK”.  New Rules Would Require Companies to Notify Customers When They Are About to Exceed Their Plan Limits and Incur Extra Charges.
News Release: Word | Acrobat
NPRM: Word | Acrobat
Genachowski Statement: Word | Acrobat
Copps Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat
Baker Statement: Word | Acrobat

10/14/10
FCC Takes Action to Unleash Video Innovation and Consumer Choice.
News Release: Word | Acrobat
Report & Order: Word | Acrobat
Genachowski Statement: Word | Acrobat
Copps Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat
Baker Statement: Word | Acrobat

10/13/10
FCC Paper Finds Ongoing Consumer Frustration With "Bill Shock".
News Release: Word | Acrobat
White Paper: Word | Acrobat

10/13/10
Chairman Genachowski's Remarks, "The FCC's Consumer Empowerment Agenda" before Center for American Progress.
Word | Acrobat

10/8/10
Chairman Genachowski to Speak at National Press Club on Online Privacy and Security
News Release: Word | Acrobat

10/7/10
Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee
News Release: Word | Acrobat

10/4/10
FCC confirms Investigation into Verizon Wireless' Mystery Fee
News Release: Word | Acrobat

9/21/10
FCC Launches Online "Parents' Place" - Easy-to-Navigate Site Offers Resources for Parents
News Release: Word | Acrobat

8/24/10
FCC to Release Asian Language Translations of National Broadband Plan Summary at Los Angeles Forum for Asian American and Pacific Islander Communities.
Advisory: Word | Acrobat

8/13/10
Quarterly Report on Informal Consumer Inquiries and Complaints Released.
First Quarter 2010: Acrobat

8/12/10
FCC Establishes Office of Native Affairs and Policy.
News Release: Word | Acrobat
Order: Word | Acrobat
Copps Statement: Word | Acrobat

8/12/10
Quarterly Report on Informal Consumer Inquiries and Complaints Released.
Fourth Quarter 2009: Acrobat

8/5/10
FCC Takes Steps to Empower Consumers with Hearing Loss by Encouraging Handset Device Innovation.
News Release: Word | Acrobat
Order: Word | Acrobat
Genachowski Statement: Word | Acrobat
Copps Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat
Baker Statement: Word | Acrobat

7/22/10
FCC Kicks off Anniversary Celebration for Americans with Disabilities Act.
News Release: Word | Acrobat

7/19/10
The Consumer & Governmental Affairs Bureau Seeks Comment on the Commission's Policies and Practices to Ensure Compliance with Section 504 of the Rehabilitation Act of 1973.
Public Notice: Word | Acrobat

7/19/10
Wireless Telecommunications Bureau and Consumer and Governmental Affairs Bureau Seek Comment on Accessible Mobile Phone Options for People who are Blind, Deaf-blind, or Have Low Vision.
Public Notice: Word | Acrobat

7/15/10
FCC Kicks off Year-Long Celebration of 20th Anniversary of Americans with Disabilities Act (ADA) with Numerous Activities on July 19.
News Release: Word | Acrobat

7/14/10
FCC Extends Deadline for Nominations of Tribal Representatives to Serve on FCC-Native Nations Broadband Task Force.
Public Notice: Word | Acrobat

7/14/10
White House, FCC and Commerce to Host American With Disabilities Act (ADA) Anniversary Event, Monday, July 19.
News Release: Word | Acrobat

7/7/10
FCC Technology Showcase to Mark 20th Anniversary of Americans with Disabilities Act to be Held at Department of Commerce.
News Release: Word | Acrobat

7/6/10
Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee (August 4, 2010).
Public Notice: Word | Acrobat

6/23/10
Consumer & Government Affairs Bureau Comment Deadline for Public Notice on Measurement of Mobile Broadband Network Coverage and Performance (DA 10-998). (DA No. 10-1127). Comments Due: 07/08/2010. CGB Contact: Jordan Usdan at (202) 418-2035
Public Notice: Word | Acrobat

6/22/10
Commissioner Copps Applauds the Appointment of Geoffrey Blackwell to Lead New Initiatives for Indian Country.
News Release: Word | Acrobat

6/22/10
Chairman Genachowski Appoints Geoffrey Blackwell to Lead New Initiatives on Native Affairs.
News Release: Word | Acrobat

6/21/10
FCC Announces "Wireless World Travel Week"
FCC and Wireless Providers Offer Money-Saving Calling Tips for Foreign Travel.
News Release: Word | Acrobat

6/15/10
Federal-State Joint Board on Universal Service Seeks Comment on Lifeline and Link-Up Eligibility, Verification, and Outreach Issues Referred to Joint Board.
Public Notice: Word | Acrobat

6/15/10
Consumer and Governmental Affairs Bureau Seeks Comment on Global Tel*Link Corporation's Petition for an Expedited Clarification and Declaratory Ruling Concerning the Telephone Consumer Protection Act (TCPA) Rules.
Public Notice: Word | Acrobat

6/11/10
Blog Alert: FCC Posts Blog on Recent Reports About Access to Personal Data on Google and AT&T Networks.
Advisory: Word | Acrobat

6/4/10
Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee.
Public Notice: Word | Acrobat

6/2/10
FCC Establishes FCC-Native Nations Broadband Task Force and Seeks Nominations for Tribal Representatives.
Public Notice: Word | Acrobat

6/1/10
FCC Survey Finds 4 Out of 5 Americans Don't Know Their Broadband Speeds.
News Release: Word | Acrobat
Survey: Word | Acrobat
Consumer Tips: Word | Acrobat
Public Notice: Word | Acrobat

5/28/10
FCC Reminds Consumers of June 12, 2010 Transition for 700 MHz Wireless Microphones.
News Release: Word | Acrobat

5/28/10
FCC to Hold Celebration of the 20th Anniversary of the Americans With Disabilities Act, July 19, 2010.
News Release: Word | Acrobat

5/27/10
FCC Takes Further Steps to Ensure That Video Relay Service Will Continue as a Vibrant Service.
News Release: Word | Acrobat
Declaratory Ruling, Order & NPRM: Word | Acrobat

5/26/10
FCC Survey Confirms Consumers Experience Mobile Bill Shock and Confusion About Early Termination Fees.
News Release: Word | Acrobat
Survey: Word | Acrobat
Tips: Word | Acrobat

5/25/10
Consumer & Governmental Affairs Bureau Announces the Dates for Filing Comments and Reply Comments on its Public Notice Regarding "Bill Shock".
Public Notice: Word

5/11/10
FCC Bureau Launches Initiative to Help Consumers Avoid "Bill Shock".
News Release: Word | Acrobat
Public Notice: Word | Acrobat
Tip Sheet: Word | Acrobat

4/26/10
FCC to Hold Workshop on Expanding Disability Access With Wireless Technologies, May 13.
News Release: Word | Acrobat

4/23/10
FCC Releases First-Ever Paper on Accessibility and Technology Issues.
News Release: Word | Acrobat

4/20/10
Comment Sought on Residential Fixed Broadband Services Testing and Measurement Solution.
Public Notice: Word | Acrobat

4/2/10
Quarterly Report on Informal Consumer Inquiries and Complaints Released.
Second Quarter 2009: Acrobat
Third Quarter 2009: Acrobat

4/2/10
Report on Informal Consumer Complaints Regarding Access to Communications for People With Disabilities.
Second Quarter 2009: Acrobat
Third Quarter 2009: Acrobat

3/12/10
Chairman Genachowski Names Karen Peltz Strauss as Deputy Chief in Consumer Bureau.
News Release: Word | Acrobat
Copps Statement: Word | Acrobat

3/2/10
Chairman Genachowski Highlights Strategy for Increasing Broadband Access in Indian Country.
News Release: Word | Acrobat
Remarks: Word | Acrobat

3/1/10
Chairman Genachowski to Address National Congress of American Indians.
Advisory: Word | Acrobat

2/25/10
In the Matter of Structure and Practices of the Video Relay Service Program. The FCC Reaffirms Rules and Policies of Video Relay Service. CG Docket No. 10-51
News Release: Word | Acrobat
Declaratory Ruling: Word | Acrobat
ASL Video

2/3/10
FCC Adopts Order to Promote Native American Radio and Streamline Broadcast Radio Assignment and Allotment Procedures.
News Release: Word | Acrobat
Order: Word | Acrobat
Copps Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat

2/3/10
CSDVRS request for payment of VRS minutes containing incomplete call record data from December 2008 to April 2009.
Letter: Word | Acrobat

1/22/10
Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee.
Public Notice: Word | Acrobat

1/22/10
FCC Proposes Tougher Restrictions on "Robocalls".
NPRM: Word | Acrobat
News Release (1/20/10): Word | Acrobat
Genachowski Statement: Word | Acrobat
Copps Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat
Baker Statement: Word | Acrobat

1/20/10
FCC Proposes Tougher Restrictions on "Robocalls".
NPRM (1/22/10): Word | Acrobat
News Release: Word | Acrobat
Genachowski Statement: Word | Acrobat
Copps Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat
Baker Statement: Word | Acrobat

1/20/10
FCC Chairman Julius Genachowski Announces Launch of Consumer Task Force.
News Release: Word | Acrobat

1/20/10
Statement of Commissioner Copps on the Announcement of the Formation of the FCC Consumer Task Force.
Word | Acrobat

1/19/10
Chairman Genachowski's Remarks at the "Consumers, Transparency and the Open Internet" Workshop.
Word | Acrobat

1/15/10
FCC Adopts Order to Prohibit the Distribution and Sale of Devices Operating in the 700 mhz Frequency and to Clear the band for Public Safety and Next Generation Consumer Uses.
News Release: Word | Acrobat
Order: Word | Acrobat
Genachowski Statement: Word | Acrobat

1/15/10
Panelists Announced for January 19 Workshop on Consumers, Transparency and the Open Internet.
News Release: Word | Acrobat